My Community Forum Volunteer Moderator

We are seeking someone to join our Living Well team to help as a Volunteer Moderator for our My Community Forum. The role is perfect for anyone hoping to expand their online technical support skills or share their web-based forum usability experience with the charity. An understanding or awareness of mental health issues in general and in relation to living with HIV is a desired skill.

You can expect to do tasks such as providing one-to-one support on the Forums' day-to-day use, identifying inappropriate posts and, where appropriate, any deletions, bans or warnings. You may also provide information on other voluntary or statutory agencies, including THT services which may benefit people living with HIV and related conditions. 

Our Volunteers Moderators provide some emotional and social support based on lived experience. Our new volunteers should be people living with HIV so that they may give advice on how to manage HIV as a long-term condition. Ideally, we would like someone to dedicate two hours per week, but this is flexible and will be discussed and agreed with your volunteer manager. A DBS check is required.

Office base
Desired minimum commitment
6 months
Desired number of days per week
Closing Date
Job Reference

Volunteering at Terrence Higgins Trust

Today, volunteers continue to be a huge and integral part of the work that we do across the UK. Volunteers help out in most teams within the charity and many services could not be provided without their help. In 2019 alone, volunteers gave the charity over 26,500 hours of their time.

Help us build our vision of a world where people with HIV live healthy lives free from prejudice and discrimination, and good sexual health is a right and reality for all.

Anyone aged from 18 to 80 can volunteer with us as long as they fulfil the role description and meet the volunteer requirements. We’re unable to accept volunteers aged 80 or over for insurance reasons. 

If you are successful in your application you will need to complete a volunteer induction and GDPR course. You may also need to attend role specific training and a safeguarding webinar, depending on your role. You must complete your training before you can begin volunteering with us.

If you are unsuccessful in your application you can discuss other volunteering opportunities with the Volunteer Office.

Some volunteer roles may have rolling recruitment. If we receive sufficient applications we reserve the right to close recruitment early. We therefore advise you to apply for any roles you are interested in as soon as possible to avoid disappointment.